Today’s consumers have a growing appetite for instant gratification. The on-demand economy provides immediate accessibility like never before, changing how consumers see convenience with everything from shopping and dining to entertainment and transportation. To complement the growing popularity of immediate servicing, financial institutions are turning to instant card issuance. Through technology, the physical branch experience … Read More
A surprising trend is developing among financial technology companies. Increasingly, popular smartphone financial apps like Acorns®, SoFi, and Venmo are offering physical payment cards, in a bid to both increase customer wallet share and capture additional income. This shift toward the tangible realm is the result of several dovetailing factors impacting the payment sector. As … Read More
The convergence of two trends – the worldwide growth in wearable technology, and a marked shift toward contactless payments – is setting the stage for an explosion in payment objects, the next frontier in convenient payment technology. Consumers are seeking the same frictionless, convenient retail buying experience they enjoy online in traditional, brick-and-mortar settings. According … Read More
With a potential U.S. market of nearly 40 million cardholders, metal cards are moving beyond the exclusive domain of pricey rewards programs, and into the mainstream. Attracted by higher retention rates and the promise of adding a more affluent customer segment to their card portfolios, issuers from fintech startups to community banks are adding metal … Read More
When financial institutions instantly issue new or replacement cards on-site, cardholders enjoy convenience and an improved overall branch experience. Beyond the impact that good customer service can bring, banks and credit unions of all sizes can see remarkable financial benefits. Below are five key ways banks and credit unions can improve their revenue opportunities with … Read More
Recognizing the importance of instant issuance in today’s financial marketplace, the Best in Biz Awards recently named CPI Card Group’s innovative Card@Once solution a 2018 silver winner in the Enterprise Product of the Year – All Others category. The Best in Biz Awards is the only business awards program judged by an independent panel of … Read More
Metal cards have caught the eye of consumers in recent years. A certain segment of cardholder craves the feelings of exclusivity, luxury, and sophistication that metal cards provide. Attracted by the prospect of adding new, affluent cardholders, along with the promise of strong retention, many financial institutions are looking to add metal card options to … Read More
The convergence of two significant consumer trends is impacting the world of payments: cardholders’ need for immediate card delivery and their desire for the versatility and convenience of contactless transactions. For small- and mid-sized financial institutions, these trends present both challenge and opportunity. In an age of instant gratification, cardholders will no longer wait to … Read More
Today’s “on-the-go” cardholders expect to be able to pay for goods and services quickly, conveniently and with minimal friction. While debit, credit and cash remain consumers’ preferred ways to pay, new contactless capabilities are introducing enhanced convenience to payment cards through dual interface technology. ABI Research estimates that U.S. dual interface credit and debit … Read More
Instant issuance is emerging as a key element in branch transformation to respond to the on-demand expectations of customers. Financial institutions are discovering that an in-branch instant issuance solution quickly delivers on service and speed, expediting cards into cardholder hands. However, questions often arise when choosing between delivery models. There are two main categories of … Read More