Experience and Service Make Card@Once® an Elevated SaaS Solution

October 8, 2019 No Comments

All over the country, hundreds of banks and credit unions rely on Card@Once to provide customers with the convenience and satisfaction of an instantly issued card when they need it. Adopted through a Software-as-a-Service (SaaS) model, Card@Once has led the way in helping financial institutions enhance their customer experience for over 8 years – in … Read More

Upgrading Your Branch for the On-Demand Consumer

August 14, 2019

Today’s consumers have a growing appetite for instant gratification. The on-demand economy provides immediate accessibility like never before, changing how consumers see convenience with everything from shopping and dining to entertainment and transportation. To complement the growing popularity of immediate servicing, financial institutions are turning to instant card issuance. Through technology, the physical branch experience … Read More

What is a Payment Object?

July 2, 2019

Today’s consumers can transact at a growing number of merchant locations using Near Field Communications (NFC) technology with mobile devices and a variety of payment objects including smart watches and wristbands, jewelry, key fobs, stickers and more. Cardholders are excited about the possibilities. According to a November 2018 CPI Card Group survey of over 500 … Read More

Fintechs Get Physical

June 18, 2019

A surprising trend is developing among financial technology companies. Increasingly, popular smartphone financial apps like Acorns®, SoFi, and Venmo are offering physical payment cards, in a bid to both increase customer wallet share and capture additional income. This shift toward the tangible realm is the result of several dovetailing factors impacting the payment sector. As … Read More

Payment Objects: A Technology Whose Time Has Come

June 4, 2019

The convergence of two trends – the worldwide growth in wearable technology, and a marked shift toward contactless payments – is setting the stage for an explosion in payment objects, the next frontier in convenient payment technology. Consumers are seeking the same frictionless, convenient retail buying experience they enjoy online in traditional, brick-and-mortar settings. According … Read More

The Promise of Metal: Not Just a Pretty Face

May 23, 2019

With a potential U.S. market of nearly 40 million cardholders, metal cards are moving beyond the exclusive domain of pricey rewards programs, and into the mainstream. Attracted by higher retention rates and the promise of adding a more affluent customer segment to their card portfolios, issuers from fintech startups to community banks are adding metal … Read More

5 Ways Instant Issuance Can Help You Improve Revenue Opportunity

April 15, 2019

When financial institutions instantly issue new or replacement cards on-site, cardholders enjoy convenience and an improved overall branch experience. Beyond the impact that good customer service can bring, banks and credit unions of all sizes can see remarkable financial benefits. Below are five key ways banks and credit unions can improve their revenue opportunities with … Read More

The Promise of Metal: Capitalizing on First Impressions

March 14, 2019

Metal cards have caught the eye of consumers in recent years. A certain segment of cardholder craves the feelings of exclusivity, luxury, and sophistication that metal cards provide. Attracted by the prospect of adding new, affluent cardholders, along with the promise of strong retention, many financial institutions are looking to add metal card options to … Read More

The Future is Now: Dual-Interface Instant Issuance is Here Today

February 28, 2019

The Future is Now: Dual-Interface Instant Issuance is Here TodayThe convergence of two significant consumer trends is impacting the world of payments: cardholders’ need for immediate card delivery and their desire for the versatility and convenience of contactless transactions. For small- and mid-sized financial institutions, these trends present both challenge and opportunity. In an age … Read More